4,107

Office jobs in United States

Customer Experience Specialist – Tech-Savvy & In-Office

Prism+

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago
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Associate Director, Performance Media - Hybrid & Growth Leader

Publicis Groupe Holdings B.V

Kuala Lumpur
Hybrid
MYR 150,000 - 200,000
29 days ago

Tooling Engineer 1

Teleflex

Kampung Jentz Settlement
On-site
MYR 50,000 - 70,000
29 days ago

Finance Executive

Talent Recruit

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago

Trading Operations Executive (MY)

QCP

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago
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Chief Process Engineer

Singapore Linyang Energy Technology Pte Ltd

Penang
On-site
MYR 100,000 - 150,000
29 days ago

SLA-Driven Service Delivery Manager | ITIL & Stakeholder Focus

Sunway Berhad

Subang Jaya
Hybrid
MYR 200,000 - 250,000
29 days ago

Visual Merchandiser, Malaysia (Contract)

Fendi

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago
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Service Delivery Manager (Metacloud)

Sunway Berhad

Subang Jaya
On-site
MYR 200,000 - 250,000
29 days ago

Strategic Finance Lead: Budgeting, Forecasting & Mid-Office

MSM Malaysia Holdings Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago

Aftersales & Service Operations Manager

Telagamas Motors Sdn Bhd

Penang
On-site
MYR 100,000 - 150,000
29 days ago

Manager, Cso (Lexus Penang)

Telagamas Motors Sdn Bhd

Penang
On-site
MYR 100,000 - 150,000
29 days ago

Duty Manager: Front Office & Guest Experience Leader

Hilton Worldwide, Inc.

Kuala Lumpur
On-site
MYR 40,000 - 50,000
29 days ago

Strategic Production & Supply Chain Lead

Agensi Pekerjaan Minde Group Sdn Bhd

Penang
On-site
MYR 80,000 - 120,000
29 days ago

Senior Executive - Corporate Planning

Lion Group

Kuala Lumpur
On-site
MYR 200,000 - 250,000
29 days ago

Payroll Analyst

Jabil

Penang
On-site
MYR 60,000 - 80,000
29 days ago

Sr. Executive - Inbound (Credit Management Group)

AEON Credit Service (M) Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago

SENIOR EXECUTIVE / EXECUTIVE ACADEMIC SERVICES SECTION UNIKL BIS

UNIVERSITI TEKNIKAL MARA SDN. BHD.

Kuala Lumpur
On-site
MYR 200,000 - 250,000
29 days ago

Senior Academic Services Lead - Exams & Scheduling

Universiti Teknikal Mara Sdn. Bhd.

Kuala Lumpur
On-site
MYR 200,000 - 250,000
29 days ago

Bilingual Finance Planning & Reporting Analyst (Korean)

Samsung Malaysia Electronics (SME) Sdn Bhd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
29 days ago

Guest Service Agent

Crowne Plaza Kuala Lumpur City Centre

Kuala Lumpur
On-site
MYR 100,000 - 150,000
29 days ago

Senior Finance Executive

GAMUDA BERHAD

Bayan Lepas
On-site
MYR 60,000 - 80,000
29 days ago

HR and Admin Assistant Manager/ Manager | Pasir Gudang

Hirehub Management Sdn. Bhd.

Pasir Gudang
On-site
MYR 100,000 - 150,000
29 days ago

Assistant Manager, Group PMO (Operations)

Carsome Sdn Bhd

Klang City
On-site
MYR 80,000 - 120,000
29 days ago

Learning & Development Manager - Quality

Mandarin Oriental Hotel Group Limited

Desaru
On-site
MYR 60,000 - 80,000
29 days ago
Customer Experience Specialist – Tech-Savvy & In-Office
Prism+
Kuala Lumpur
On-site
MYR 100,000 - 150,000
Full time
29 days ago

Job summary

A high-growth electronics company in Kuala Lumpur is seeking a full-time Customer Service Executive to be the heart of the customer experience. The role involves providing timely and quality responses to customer inquiries through various channels, troubleshooting issues, and maintaining a professional demeanor. Candidates should have a diploma/degree and 1-3 years of customer service experience, preferably in E-Commerce, along with strong technical skills and the ability to adapt quickly to new technologies.

Benefits

14 Days Annual Leave
1 Day Birthday Leave
Annual outpatient benefit
Annual increment
Performance bonus
Free flow snacks and drinks!

Qualifications

  • 1 – 3 years of relevant customer service experience, preferably in E-Commerce.
  • Strong technical skills and the ability to adapt to new technologies quickly.
  • Willingness to work on weekends and public holidays.

Responsibilities

  • Provide timely responses to customers via email, chats, and phone.
  • Assist customers in troubleshooting technical issues.
  • Work with departments to ensure timely product delivery.
  • Coach new customer service officers on excellence.

Skills

Excellent phone etiquette
Verbal communication
Written communication
Interpersonal skills
Technical skills
Ability to multitask

Education

Diploma/Degree holder or equivalent

Tools

Zendesk
Job description
A high-growth electronics company in Kuala Lumpur is seeking a full-time Customer Service Executive to be the heart of the customer experience. The role involves providing timely and quality responses to customer inquiries through various channels, troubleshooting issues, and maintaining a professional demeanor. Candidates should have a diploma/degree and 1-3 years of customer service experience, preferably in E-Commerce, along with strong technical skills and the ability to adapt quickly to new technologies.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.