Assistant Manager, Group PMO (Operations)

Carsome Sdn Bhd; Klang City; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading automotive e-commerce platform in Klang City is seeking a passionate Project Manager to enhance operational processes within their commercial teams. In this role, you will collaborate with stakeholders, develop project plans, and monitor performance to identify improvement opportunities. The ideal candidate has 4-5 years of experience in project management and operations, excellent communication skills, and proficiency in data analytics tools such as Microsoft Excel and Tableau. Join us to help digitize the car buying and selling experience across Southeast Asia.

Qualifications

• 4-5 years of experience in operations management or project management.
• Strong detail-oriented program management skills.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Collaborate with stakeholders to define project scope and goals.
• Develop comprehensive project plans with timelines and budgets.
• Monitor regional operations performance and mitigate risks.

Skills

Operations management

Project management

Process improvement

Data analytics

Communication skills

Tools

Microsoft Office

Google Workplace

Tableau

CMS management systems

Job description

As part of the Project Management team, you will take responsibility for one of Malaysia's largest automotive region commercial teams. In this role, you will work directly with the Head, Group PMO (Operations) to achieve CARSOME’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be working closely with counterparts to optimize and implement processes; leading cross‑functional initiatives along with regional and local teams to improve operational end‑to‑end processes.

Your Day-to-day

Project Planning and Execution:

• Collaborate with stakeholders to define project scope, goals, and deliverables.
• Develop comprehensive project plans, including timelines, budgets, and resource allocation.

Risk and Performance Management:

• Identify and assess potential risks, developing effective mitigation strategies.
• Monitor regional operations performance levels to prevent inefficiencies or excessive surplus.
• Analyze system gaps to ensure the most cost‑effective operations.

Operational Analysis and Improvement:

• Conduct analysis to predict potential operational problems and identify improvement opportunities.
• Perform ad hoc checks, verifying and making necessary adjustments within the operating systems (CMS).

Process Documentation and Advocacy:

• Establish, improve, optimize, and update Operations Standard Operating Procedures (SOPs), ensuring process adherence and advocacy.
• Prepare detailed reports on operations, performance, and adjustments.

General Duties:

• Perform other responsibilities and duties as periodically assigned by the supervisor to meet operational and/or other requirements.

Your Know-how

• At least 4‑5 years of experience in operations management, process improvement, and project management in a leading e‑Commerce, automotive, consulting or operations focus industry.
• Excellent ability to plan, organize and prioritize work independently in a fast‑paced environment.
• Positive attitude, independent and highly motivated.
• Must be self‑motivated. Requires strong detail‑oriented program management and influencing skills to work in a broad regional environment.
• Excellent oral and written communication skills to effectively interact with internal and external stakeholders.
• Familiar with Microsoft Office, Google Workplace, with a strong focus on Excel/Google Sheet competencies.
• Understanding of (CMS) management systems and processes.
• Knowledge in Tableau and data analytics is an added advantage.

CARSOME is Southeast Asia’s largest integrated car e‑commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end‑to‑end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my