Jobs at Mrt in United States

We are seeking an Business Analyst to join our CRM Department and support our expansion.

• Position: Business Analyst (CRM)
• Type: Permanent
• Location: Accessible by MRT, Maluri
• Working Hours: Normal hours, Friday WFH
• Salary: RM4,000 onwards + Monthly Performance Bonus + Year-End Bonus

Igaming only

• Diploma or higher; bilingual in English and Chinese (verbal, written, read)
• Minimum 1-year experience in Sales, Customer Service, Telesales, Digital Marketing, Campaign Operations (at least 6 months in the same company)
• Understanding of iGaming terms, including slots games, esports, crypto (advantageous)
• Proactive in asking questions and seeking guidance
• Proficiency in G Suite and Microsoft Office
• Fresh graduates in Data Analytics, Data Sciences, Actuarial Science; entry-level position with training provided

• Customer experience, campaign performance, data analysis
• Market research and competitor analysis to support CRM strategy
• Design and map customer journeys to enhance engagement and retention
• Plan, execute, and test CRM marketing campaigns (email, SMS, push notifications)
• Monitor and optimize campaign performance metrics
• Analyze customer data and trends for marketing and retention
• Collaborate with marketing team to align campaigns with business goals

• Hybrid Work: Up to two days WFH weekly
• Location: Near MRT station
• Performance Bonus: Up to four digits
• Professional Growth: Sponsorship for training & workshops
• Annual Leave Encashment
• Team Activities: Monthly bonding events
• Work Equipment: Provided by the company

Sign in and update your profile to get personalized insights. Your application will include questions about your experience, right to work in Malaysia, salary expectations, qualifications, CRM systems experience, language proficiency, notice period, and willingness for background checks.

If you have additional relevant details or concerns about the job posting, please include them in your application.