Custom Broker

DHL Germany; Malacca City; On-site; MYR 200,000 - 250,000; Full time

Job summary

DHL Germany is seeking a Certified International Specialist in Malacca City. This role involves ensuring compliance with customs regulations, assisting various departments, and maintaining customer databases. Ideal candidates should possess a Bachelor's degree and 3-4 years of customs experience, showcasing strong relationship skills and empathy.

Benefits

Strong career support in an international environment

Great culture and colleagues

Multifaceted benefit program

Qualifications

• 3-4 years of working experience with a customs broker license required.

Responsibilities

• Provide guidelines for payment and collection of duties and taxes.
• Liaise with Customs to resolve disputes, claims, or queries.
• Ensure compliance with customs agreements and regulations.

Skills

Ingenuity

Creativity

Resourcefulness

Empathy

Relationship skills

Education

Bachelor’s Degree in a related discipline

Job description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• Portray a professional, courteous, and helpful attitude in all dealings with internal and external customers.
• Deal with Imports Department, Customer Service, Sales, Finance, Operations.
• Provide DHL finance department with guidelines regarding the payment and collection of duties and taxes.
• Assist other departments with technical advice or presentations as required.
• Liaise with Customs to resolve disputes, claims, or queries.
• Ensure that entries are cleared in accordance with Customs compliance agreements.
• Prioritize the clearance flow to achieve the fastest transit time possible.
• Maximize pre-clearance opportunities in accordance with established service guidelines.
• Ensure clearance authority is held, and clearance is completed according to the owner’s instructions.
• Ensure that correct lodgement declarations are made on behalf of customers, complying with legislation set by customs, VAT laws, and other regulatory agencies.
• Maintain accurate and up-to-date information on the customer database.

OUR PROFILE

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness, and empathy.
• Possesses well-developed relationship skills and the ability to network with multiple levels of an organization and other business units.
• Typically requires a Bachelor’s Degree in a related discipline and/or 3-4 years of working experience with a customs broker license.

OUR OFFER

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifaceted benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!