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Job summary
A maritime company based in Johor Bahru is seeking an experienced leader for Commercial & Client Relations. The role includes maintaining client relationships, overseeing port operations, and developing business strategies. The ideal candidate should have at least 10 years in maritime or logistics, with 5 years in leadership, strong negotiation skills, and a relevant degree. This position offers an opportunity to drive operational excellence and compliance in a key maritime market.
Qualifications
- Minimum 10 years in maritime, port operations, or logistics.
- At least 5 years in a leadership role.
- Strong understanding of Malaysian tug operations and port regulations.
Responsibilities
- Maintain relationships with clients and stakeholders.
- Monitor market trends for pricing and service strategies.
- Lead business development and contract negotiations.
- Develop and execute business strategies.
- Represent the company in forums and partnerships.
- Oversee daily operations of tug services.
- Ensure compliance with safety and maritime regulations.
- Manage budget and financial targets for the country.
- Build and lead a high-performing local team.
Skills
Education
Maintain strong relationships with clients, port authorities, vendors and logistics partners
Monitor market trends and competitor activities to inform pricing and service strategies
Lead business development efforts with HQ, including contract negotiations and client onboarding
Develop and execute country-level business strategies aligned with regional and global objectives
Identify growth opportunities in Malaysian ports and maritime sectors
Represent the company in industry forums, government engagements, and strategic partnerships
Oversee daily tug operations, service delivery to clients, fleet management, crew scheduling, eye on maintenance and overall performance of the company
Ensure compliance with safety, environmental, and maritime regulations
Implement operational KPIs and continuous improvement initiatives
Execution on the ground, monitoring, and reporting on KPI and initiatives’ success
Manage country-level Profit and Loss, budgeting, and cost control
With support of the financial team, ensure country financial targets are met and reported accurately
Optimize resource allocation, optimize expenses to meet company targets
Build and lead a high-performing local team across operations and support functions
Foster a culture of safety, accountability, and performance
Drive talent retention, development and manpower planning
Will be based in Johor Bahru, Malaysia
Extremely sound knowledge of port and maritime business, backed by experience of minimum 10 years in maritime, port operations, or logistics, with at least 5 years in a leadership role
Strong understanding of tug operations and port regulations in Malaysia
Proven track record in business development and operational management
Excellent communication, negotiation, and stakeholder management skills
Bachelor’s degree in Maritime Studies, Business Administration, Engineering, or related field
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.