CALL CENTRE AGENT (CUSTOMER SERVICE REPRESENTATIVE)

Bateriku; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading local company in Shah Alam is looking for a Call Centre Agent to provide exemplary customer service. Candidates must have excellent communication skills in both Bahasa Malaysia and English, along with a pleasant demeanor and the ability to work rotational shifts including weekends. Previous experience in the customer service or call center sectors will be a plus. Proficiency in Microsoft Word and Excel is also required for this position.

Qualifications

• Experience in the Customer Service or Call Centre sector is an advantage.
• Willingness to work rotational shifts and weekends.
• Pleasant, patient and friendly attitude.

Skills

Good communication skills in Bahasa Malaysia

Good communication skills in English

Computer literacy

Microsoft Word

Microsoft Excel

Job description

CALL CENTRE AGENT (CUSTOMER SERVICE REPRESENTATIVE)

• Good communication skills in Bahasa Malaysia and English.
• Experience in the Customer Service or Call Centre sector is an advantage.
• Willingness to work rotational shifts and weekends.
• Pleasant, patient and friendly attitude.
• Required skills: Computer literacy, Microsoft Word, and Excel.