lavori in località Aguascalientes (United States)
Remote Customer Success Specialist - Mainframe & Security
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Descrizione del lavoro
A technology solutions leader is hiring a Customer Success Specialist to ensure customer satisfaction and success. This remote role in Mexico focuses on driving adoption and value from BMC Mainframe products. Ideal candidates will have a BS degree in Computer Systems and extensive experience in z/OS systems. Collaboration and strong problem-solving skills are essential for overseeing customer relationships and advocating for their success.
Servizi
Competenze
- 5+ years z/OS systems or major subsystems experience
- Ability to understand and write REXX code required
- Minimum of 5 years with Windows/Unix/Linux operating systems
- Prior experience with diverse portfolio engagements
- Proven effectiveness at leading executive meetings
Mansioni
- Ensure customers derive maximum value from their investment
- Mentor collaboration between customers and BMC functions
- Identify risks to customer business goals and mitigate them
- Develop understanding of customer's industry challenges
- Contribute thought leadership around business transformation
Conoscenze
Formazione
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.