Teller: Customer‑First Banking & Cash Specialist

Citi Group; Acapulco; On-site; MXN 180,000 - 240,000; Full time

Job summary

Citigroup in Acapulco is seeking an entry-level Teller to support daily branch activities and deliver high-quality client service while processing transactions.

You will handle cash, assist customers with digital tools, and identify opportunities to refer Citi products, contributing to branch revenue and client satisfaction. The role emphasizes accuracy, compliance, and teamwork within a friendly branch environment.

Qualifications

• Entry-level Teller role; training provided.
• Prior cash handling or customer service experience preferred.
• Strong communication and teamwork skills required.

Responsibilities

• Serve as first point of contact for Citi clients with friendly service.
• Perform accurate banking transactions and cash handling for the branch.
• Identify referral opportunities for Citi products and services.
• Educate clients on digital self-service options.
• Follow safety, regulatory procedures and protect assets.
• Maintain knowledge of client accounts and branch offerings.

Skills

Customer service

Cash handling

Sales experience

Communication

Teamwork

Education

High School diploma

Job description

Citigroup in Acapulco is seeking an entry-level Teller to support daily branch activities and deliver high-quality client service while processing transactions.

You will handle cash, assist customers with digital tools, and identify opportunities to refer Citi products, contributing to branch revenue and client satisfaction. The role emphasizes accuracy, compliance, and teamwork within a friendly branch environment.