Cajero de Sucursal: Servicio al Cliente y Transacciones

Citigroup Inc.; Mexico; On-site; MXN 180,000 - 230,000; Full time

Job summary

Citigroup Inc. in Mexico seeks an entry-level Teller to support branch activities, deliver client-facing service, and process transactions with accuracy.

The role involves handling cash, promoting digital tools, and spotting referral opportunities while following bank policies to ensure security and compliance. You will work in a collaborative team environment focused on delivering an exceptional Citi experience to every client.

Qualifications

• Experience in sales and customer service.
• Money handling experience.
• Strong problem-solving and communication skills.
• Ability to work well in a team.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform banking transactions and manage branch cash.
• Identify referral opportunities for Citi products.
• Educate clients on digital and self-service options.
• Adhere to bank policies and regulatory procedures.
• Maintain knowledge of client accounts and products.

Skills

Customer service

Sales experience

Money handling

Problem solving

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Mexico seeks an entry-level Teller to support branch activities, deliver client-facing service, and process transactions with accuracy.

The role involves handling cash, promoting digital tools, and spotting referral opportunities while following bank policies to ensure security and compliance. You will work in a collaborative team environment focused on delivering an exceptional Citi experience to every client.