Customer-Facing Teller & Banking Services Pro

Citi; Ciudad de México; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Citi in Mexico City is seeking an entry-level Teller to support branch operations and client service. You will handle transactions, cash management, and customer inquiries while promoting Citi products to help reach branch goals.

The role emphasizes accurate money handling, regulatory compliance, and teamwork within a fast-paced banking environment. A high school diploma is required, with equal opportunity employment stated.

Formación

• Experience delivering high quality customer service.
• Able to handle money accurately and securely.
• Good communication and problem solving abilities.

Responsabilidades

• Serve as first point of contact for Citi clients with friendly service.
• Perform banking transactions and manage branch cash; maintain vault cash.
• Identify referral opportunities for Citi products and services.
• Educate clients on digital and self-service options.
• Adhere to policies and regulatory procedures to protect assets.
• Address client needs and escalate issues as needed.
• Maintain knowledge of accounts and products offered.

Conocimientos

Customer service

Sales experience

Money handling

Problem solving

Teamwork

Educación

High School diploma

Descripción del empleo

Citi in Mexico City is seeking an entry-level Teller to support branch operations and client service. You will handle transactions, cash management, and customer inquiries while promoting Citi products to help reach branch goals.

The role emphasizes accurate money handling, regulatory compliance, and teamwork within a fast-paced banking environment. A high school diploma is required, with equal opportunity employment stated.