Teller Bancario – Servicio al Cliente y Transacciones

Citi; Río Bravo; On-site; MXN 120,000 - 180,000; Full time

Job summary

Citi is hiring an entry-level Teller in Mexico to assist with branch activities and deliver high-quality client service. You will help process transactions, manage cash, and support customer goals with a focus on accuracy and efficiency.

Responsibilities include serving clients, educating them on digital tools, identifying product referrals, and ensuring compliance with policies to protect assets. Strong teamwork and communication are essential.

Qualifications

• Experience in customer service and sales is preferred.
• Money handling experience.
• Strong communication and problem solving skills.
• Ability to work well in a team environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions including cash handling and deposits.
• Identify referral opportunities based on client goals and educate on digital options.
• Adhere to policies and regulatory procedures to safeguard assets.
• Manage client issues and maintain knowledge of accounts and products.

Skills

Customer service

Sales ability

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citi is hiring an entry-level Teller in Mexico to assist with branch activities and deliver high-quality client service. You will help process transactions, manage cash, and support customer goals with a focus on accuracy and efficiency.

Responsibilities include serving clients, educating them on digital tools, identifying product referrals, and ensuring compliance with policies to protect assets. Strong teamwork and communication are essential.