Strategic Technical Account Manager - Enterprise Growth

WinsAbove; Ciudad de México; Presencial; MXN 600.000 - 800.000; Jornada completa

Descripción de la vacante

WinsAbove is seeking a Technical Account Manager to support our largest and most complex users. This role involves building strategic relationships and optimizing technical operations. You will provide essential support and lead integration conversations, ensuring a gold standard experience for stakeholders.

Ideal candidates will have over 5 years in client-facing roles, strong troubleshooting skills, and experience with APIs. Join us in making a real impact on businesses while advancing your career.

Formación

• 5+ years experience in enterprise-level client-facing work.
• Strong product sense and problem-solving skills.
• Ability to lead complex integration conversations.

Responsabilidades

• Provide a gold standard experience to key stakeholders.
• Foster long term user relationships to grow loyalty.
• Work cross-functionally to implement operational solutions.

Conocimientos

Client relationship management

Technical troubleshooting

Strong communication skills

Problem-solving

Herramientas

SQL

Postman

Python

Descripción del empleo

WinsAbove is seeking a Technical Account Manager to support our largest and most complex users. This role involves building strategic relationships and optimizing technical operations. You will provide essential support and lead integration conversations, ensuring a gold standard experience for stakeholders.

Ideal candidates will have over 5 years in client-facing roles, strong troubleshooting skills, and experience with APIs. Join us in making a real impact on businesses while advancing your career.