Strategic Technical Account Manager for Enterprise

EngineersOfAI; Ciudad de México; On-site; MXN 600,000 - 800,000; Full time

Job summary

EngineersOfAI is seeking a candidate with 5+ years of client-facing experience to provide support for enterprise-level users. The role emphasizes building relationships and solving complex user problems to enhance loyalty to our products.

The ideal candidate will possess strong written and verbal communication skills and be energized by operational challenges. Join our team in Mexico, Ciudad de México, to help drive growth through exceptional user experiences.

Qualifications

• 5+ years of experience in enterprise level client-facing work.
• Strong product sense and energized by the challenge of solving difficult user related problems.
• Strong written and verbal communication skills.

Responsibilities

• Provide a gold standard experience to your assigned accounts’ key stakeholders.
• Work with the wider Operations team to provide resources and knowledge.
• Foster long term user relationships that grow loyalty to Stripe products.
• Lead user facing meetings both in person and through video chat.

Skills

Client relationship management

Problem solving

Product sense

Written communication

Job description

EngineersOfAI is seeking a candidate with 5+ years of client-facing experience to provide support for enterprise-level users. The role emphasizes building relationships and solving complex user problems to enhance loyalty to our products.

The ideal candidate will possess strong written and verbal communication skills and be energized by operational challenges. Join our team in Mexico, Ciudad de México, to help drive growth through exceptional user experiences.