Strategic Program Director: Salesforce & AI Delivery

Leadout Capital; México; On-site; MXN 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Well-being reimbursement

Parental leave

Training with Trailhead

Job summary

Leadout Capital seeks a Program Director to lead a portfolio of large-scale, multi-cloud Salesforce implementations. You will own delivery, health and financial performance, guiding senior leaders and project managers across client engagements.

You will build strategic relationships with C-level stakeholders, steer programs using data, manage budgets and revenue, and partner with Sales for scoping and SOWs. Strong English/Spanish and PMP/PgMP are essential.

Qualifications

• 10+ years of professional services, consulting, or program/project management experience.
• 6+ years leading large-scale technology implementations or a portfolio of programs, Salesforce experience preferred.
• Hands-on project management experience with external client projects in software development, CRM and SaaS.
• Ability to lead enterprise-wide strategic programs, manage portfolios and facilitate executive meetings.
• Direct responsibility for leading large teams and managing budgets and schedules.
• Strong financial acumen: revenue forecasting, budgets and margins.
• Data-driven thinker using metrics to steer a portfolio and advise executives.
• Excellent communication and executive presence in Spanish and English (Portuguese a plus).
• Proven ability to lead cross-functional teams in a matrix environment, including remote consultants.
• Experience in a fast-paced, high-growth LATAM regional environment.
• Availability to travel regionally or internationally.

Responsibilities

• Own end-to-end delivery of strategic programs on time and budget.
• Lead the leaders who deliver Salesforce programs and manage a portfolio.
• Steer the portfolio with data: health, margin, utilization, CSAT, forecast.
• Be the trusted advisor to C-level stakeholders and Sales teams.
• Own portfolio revenue, margin, budgets and forecasting; collaborate on SOWs.
• Coach Senior Managers and Project Managers and build succession plans.

Skills

Executive presence

Communication skills

Leadership

Data-driven decision making

Multi-cloud delivery

Client relationship management

Spanish & English fluency

Education

PMP/PgMP or equivalent certification

Agile/Scrum certification

Tools

Salesforce / CRM management

Portfolio management

Job description

Leadout Capital seeks a Program Director to lead a portfolio of large-scale, multi-cloud Salesforce implementations. You will own delivery, health and financial performance, guiding senior leaders and project managers across client engagements.

You will build strategic relationships with C-level stakeholders, steer programs using data, manage budgets and revenue, and partner with Sales for scoping and SOWs. Strong English/Spanish and PMP/PgMP are essential.