Global Salesforce Delivery Lead (AI-Enabled)

120 SFDC Mexico S. de R.L. de C.V.; Ciudad de México; Hybrid; MXN 1,000,000 - 1,600,000; Full time

Job summary

Salesforce Project Manager (Individual Contributor) leads end-to-end delivery of global Salesforce implementations in a hybrid Mexico City setup. You will apply agile methodologies and AI-enabled delivery practices, owning scope, timelines, budgets, governance, and stakeholder alignment to deliver high-quality outcomes.

The role requires 10+ years in IT, with 5+ years delivering Salesforce projects, and strong executive-facing leadership. Travel as needed; onsite 1 day per week in CDMX.

Qualifications

• 10+ years of total IT industry experience with 5+ years delivering Salesforce projects.
• Experience delivering Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud, or Industry Clouds.
• Proven ability to manage complex Salesforce programs with executive stakeholders.

Responsibilities

• Lead end-to-end delivery of global Salesforce implementations.
• Apply agile methodologies and AI-enabled delivery practices.
• Manage scope, timelines, risks, resources, and budgets while protecting margins.
• Drive governance, reporting, and stakeholder alignment at senior levels.
• Champion AI-enabled productivity to improve team delivery cycles.

Skills

End-to-end delivery

Agile & SAFe delivery

Stakeholder & exec management

Communication with senior stakeholders

Travel willingness

Education

Salesforce certifications: Sales Cloud Consultant / Service Cloud Consultant / Experience Cloud Consultant

Project management / agile certification: PMP PMI-ACP SAFe Agilist PRINCE2 CSM PSM

Tools

JIRA

Azure DevOps (ADO)

MS Project

Smartsheets

Google Workspace

Job description

Salesforce Project Manager (Individual Contributor) leads end-to-end delivery of global Salesforce implementations in a hybrid Mexico City setup. You will apply agile methodologies and AI-enabled delivery practices, owning scope, timelines, budgets, governance, and stakeholder alignment to deliver high-quality outcomes.

The role requires 10+ years in IT, with 5+ years delivering Salesforce projects, and strong executive-facing leadership. Travel as needed; onsite 1 day per week in CDMX.