Remote Engagement Delivery Director - AI & Multi-Cloud

Salesforce, Inc.; México; Hybrid; MXN 250,000 - 450,000; Full time

Benefits offered by this job

Well-being reimbursement

Parental leave

Adoption assistance

Fertility benefits

Job summary

Salesforce is seeking an Engagement Delivery Director to lead a portfolio of large-scale, multi-cloud, AI-enabled Salesforce programs across LATAM. You will supervise Senior Managers, Managers, and Project Managers, ensuring delivery excellence while managing budgets and client expectations.

The role requires hands-on project management, strong financial acumen, and the ability to operate in a fast-paced, high-growth environment with remote consultants.

Qualifications

• 10+ years in professional services or program management roles.
• 6+ years leading large-scale technology implementations or a portfolio of programs.
• Strong financial acumen: P&L, revenue forecasting, budgets, and margins.
• Excellent communication and executive presence in Spanish and English.

Responsibilities

• Own end-to-end delivery of strategic programs on time, on budget, and with high quality.
• Steer the portfolio with data, prioritizing programs, resources, and risks.
• Act as trusted advisor to C-level stakeholders and collaborate with Sales on expansion.
• Own portfolio revenue, margin, utilization, budgets and forecasting; mentor Senior Managers.

Skills

Leadership

Program management

Strategic thinking

Data-driven

Communication (Spanish/English)

Education

PM Certification (PMP/PgMP)

Tools

Agile/Scrum

PMP/PgMP certifications

Job description

Salesforce is seeking an Engagement Delivery Director to lead a portfolio of large-scale, multi-cloud, AI-enabled Salesforce programs across LATAM. You will supervise Senior Managers, Managers, and Project Managers, ensuring delivery excellence while managing budgets and client expectations.

The role requires hands-on project management, strong financial acumen, and the ability to operate in a fast-paced, high-growth environment with remote consultants.