Strategic Partner Success & Channel Growth Lead

Concentrix; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

Concentrix in Mexico City is seeking a results-driven Channel Sales Manager to optimize relationships with strategic partners and drive revenue growth.

You will develop talk tracks, monitor partner health, and use predictive data to identify at‑risk customers while promoting Concentrix programs. You will coordinate cross-functional teams to ensure a positive customer experience and robust partner engagement.

Qualifications

• Experience managing a portfolio of channel partners.
• Ability to create and deliver sales talks and reviews with partners.
• Strong data analysis to identify at‑risk customers and act on insights.

Responsibilities

• Improve customer retention and revenue with partners.
• Provide accurate weekly/monthly/quarterly forecasts.
• Run monthly and quarterly health checks with partners.
• Lead channel escalations and coordinate resolutions.
• Deliver partner training and guidance on programs.
• Maintain CRM hygiene and capture all relevant data.

Skills

Channel partner management

Sales forecasting

Consultative selling

CRM & data hygiene

Training & enablement

Tools

CRM system (Salesforce)

Job description

Concentrix in Mexico City is seeking a results-driven Channel Sales Manager to optimize relationships with strategic partners and drive revenue growth.

You will develop talk tracks, monitor partner health, and use predictive data to identify at‑risk customers while promoting Concentrix programs. You will coordinate cross-functional teams to ensure a positive customer experience and robust partner engagement.