Strategic Global HR Services Director - Hybrid Leader

Honeywell International Inc; San Luis Potosí; Hybrid; MXN 1,800,000 - 3,000,000; Full time

Job summary

Honeywell Technologies is seeking an HR Services Director to lead the global HR Help function and manage Tier 1 support, knowledge management, and service delivery metrics from the San Luis Potosí hybrid location.

You will partner with HR leadership and business partners to align services with business needs, drive continuous improvement, recruit and develop talent, and foster an inclusive culture across the organization.

Qualifications

• 8+ years of experience in HR with a focus on operations and service delivery.
• Extensive experience in HR leadership roles, with a focus on HR service delivery.
• Strong knowledge of HR policies, procedures, and best practices.
• Bachelor's degree in human resources, business administration, or related field.

Responsibilities

• Lead and oversee the HR Services function to deliver highquality HR services to employees and managers.
• Develop and implement process improvements aimed at reducing ticket volume and improving the overall employee experience.
• Collaborate with senior management and HR business partners to identify and address HR service needs.
• Manage HR service delivery metrics and drive continuous improvement initiatives.
• Provide guidance and support to the HR Services team on complex HR issues.

Skills

HR leadership

HR operations

HR service delivery

Policies and procedures

Team development

HR systems

Process improvement

Project management

Education

Bachelor's degree in human resources, Business Administration, or related field

Tools

HR software

Job description

Honeywell Technologies is seeking an HR Services Director to lead the global HR Help function and manage Tier 1 support, knowledge management, and service delivery metrics from the San Luis Potosí hybrid location.

You will partner with HR leadership and business partners to align services with business needs, drive continuous improvement, recruit and develop talent, and foster an inclusive culture across the organization.