Strategic Account Manager – Quick Commerce Growth (Mexico)

Amazon Inc.; Ciudad de México; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Amazon Now MX in Mexico City is seeking an Account Manager to drive operational excellence and commercial growth for Quick Commerce. You will manage complex 3P partnerships, define priorities with Amazon, and lead strategic planning for growth.

You will monitor performance with KPIs, provide data-driven recommendations, and scale the business across new verticals and geographies while partnering with Ops, Tech, Marketing, and Finance teams.

Qualifications

• Experience analyzing data to identify performance drivers and insights.
• Proven ability to manage complex partner relationships and drive accountability.
• Fluent English in speaking, writing, and reading; ability to take direction in English.
• 4+ years in client-facing, vendor-facing, or partner management roles with focus on relationship management.

Responsibilities

• Own the end-to-end 3P partnership relationship with the partner, managing business reviews, operational escalations, and joint strategic planning for a business where direction is not always defined.
• Understand and define your accounts' decisions and priorities with Amazon, driving activities that support shared goals.
• Create plans with measurable success criteria across selection depth, product availability, pricing competitiveness, and delivery performance.
• Lead weekly/monthly/quarterly business reviews and deep-dive analyses to identify root causes, track KPIs, and drive corrective actions.
• Educate partners on tools, processes, and available resources.
• Mitigate risks, clear blockers, and elevate appropriately while meeting timelines and minimizing disruption to partner teams.

Skills

Data analysis

Relationship management

English fluency

Negotiation

Education

Bachelor's degree or equivalent

Job description

Amazon Now MX in Mexico City is seeking an Account Manager to drive operational excellence and commercial growth for Quick Commerce. You will manage complex 3P partnerships, define priorities with Amazon, and lead strategic planning for growth.

You will monitor performance with KPIs, provide data-driven recommendations, and scale the business across new verticals and geographies while partnering with Ops, Tech, Marketing, and Finance teams.