Store Floor Leader: Guest Experience & Growth

lululemon; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Job summary

lululemon in Mexico's Jalisco region seeks a Key Leader to guide Educators and drive an exceptional guest experience on the sales floor.

You will oversee daily store operations, coach staff, analyze metrics, and ensure product presentation meets brand standards.

This leadership role requires flexibility, teamwork, and commitment to inclusivity while delivering outstanding service.

Qualifications

• Leadership and people-management responsibilities
• Guest experience and service delivery expectations
• Operational execution and collaboration with store team

Responsibilities

• Lead and coach team members, provide feedback and career guidance.
• Ensure outstanding guest experience through product knowledge and service.
• Coordinate with team to maintain efficient store operations.
• Open/close the store; manage floor presentation and stock from inventory.
• Direct Educators and other staff under Store Manager guidance.

Skills

Leadership

Guest Experience

Collaboration and Teamwork

Inclusion & Diversity

Integrity/Honesty

Candid Communication

Decision Making

Education

High school diploma, GED, or equivalent

Bachelor’s degree or equivalent

Job description

lululemon in Mexico's Jalisco region seeks a Key Leader to guide Educators and drive an exceptional guest experience on the sales floor.

You will oversee daily store operations, coach staff, analyze metrics, and ensure product presentation meets brand standards.

This leadership role requires flexibility, teamwork, and commitment to inclusivity while delivering outstanding service.