Staffing Operations & Process Leader – LATAM

EPAM Systems; México; On-site; MXN 700,000 - 1,100,000; Full time

Benefits offered by this job

Healthcare benefits

Employee programs

Paid time off

Upskilling & certification courses

LinkedIn Learning access

Global career opportunities

Job summary

EPAM Systems is seeking a Chief Operations & Process Specialist / Staffing Operations Specialist to bring order and transparency to staffing functions across Latin America. The role emphasizes tying together workflow design, governance, and KPI-driven improvements within LATAM teams.

Ideal candidates will have 3+ years in tech, native Spanish with professional English, and a strong ability to turn unstructured details into actionable workflows, driving projects from inception to completion.

Qualifications

• Minimum of 3 years working inside a technology-focused organization is strongly preferred.
• Fluency at a native level in Spanish, paired with solid professional English skills for workplace interactions.
• Knack for organized reasoning combined with sharp analytical and problem-solving abilities.
• Comfort with uncertainty, along with talent for converting messy, unstructured details into coherent, actionable workflows.
• Genuine enthusiasm for process design and restoring order amid disorder.
• Exceptional organizational capability paired with meticulous attention to detail.
• Self-starting attitude and willingness to take charge and push projects forward.

Responsibilities

• Design and refine workflow systems tied to staffing and supply duties, including bench oversight and talent utilization.
• Investigate shifting, intricate operational flows to spot inefficiencies and craft practical remedies.
• Produce thorough documentation while establishing repeatable, scalable methods for teams to follow.
• Align stakeholders so that everyday staffing and operational tasks run consistently and dependably throughout LATAM.
• Assist with regional staffing needs and resolve escalated staffing concerns.
• Lead initiatives independently, owning operational improvements from start to finish.
• Work closely with colleagues across departments to agree on priorities and shape joint solutions.

Skills

Spanish fluency

English proficiency

Analytical thinking

Problem solving

Self-starter

Organizational skills

Stakeholder management

Job description

EPAM Systems is seeking a Chief Operations & Process Specialist / Staffing Operations Specialist to bring order and transparency to staffing functions across Latin America. The role emphasizes tying together workflow design, governance, and KPI-driven improvements within LATAM teams.

Ideal candidates will have 3+ years in tech, native Spanish with professional English, and a strong ability to turn unstructured details into actionable workflows, driving projects from inception to completion.