Soporte Ti - Bancario

3 Hunters; Tijuana; On-site; MXN 150,000 - 190,000; Full time

Job summary

Our client in Tijuana, Baja California is seeking a diligent and customer-focused Junior IT Support Technician to join their team. This entry-level role ensures smooth IT operations and timely technical assistance to employees, with responsibilities spanning hardware, software, and network issues, plus user account management.

Based in a multinational corporate environment, the office provides resources for effective IT support and professional growth within a collaborative, supportive

Qualifications

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Install, configure, and troubleshoot desktop hardware, software applications, printers, and peripherals.
• Diagnose and resolve network connectivity issues.
• Manage user accounts, permissions, and access rights.

Responsibilities

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Install, configure, and troubleshoot desktop hardware, software applications, printers, and peripherals.
• Diagnose and resolve network connectivity issues.
• Manage user accounts, permissions, and access rights.

Skills

Troubleshooting hardware

Troubleshooting software

Networking

User account management

Job description

Our client, a growing multinational corporation with significant operations in the manufacturing sector, is seeking a diligent and customer-focused Junior IT Support Technician to join their team in Tijuana, Baja California . This role is essential for ensuring the smooth operation of our IT infrastructure and providing timely technical assistance to employees. You will be responsible for troubleshooting hardware, software, and network issues, managing user accounts, and maintaining IT equipment. This is an excellent opportunity for a motivated individual with a passion for technology to gain valuable experience in a corporate IT environment. We foster a collaborative and supportive atmosphere, and our Tijuana office provides the necessary resources for effective IT support.

About the Role

Our client, a growing multinational corporation with significant operations in the manufacturing sector, is seeking a diligent and customer-focused Junior IT Support Technician to join their team in Tijuana, Baja California . This role is essential for ensuring the smooth operation of our IT infrastructure and providing timely technical assistance to employees. You will be responsible for troubleshooting hardware, software, and network issues, managing user accounts, and maintaining IT equipment. This is an excellent opportunity for a motivated individual with a passion for technology to gain valuable experience in a corporate IT environment. We foster a collaborative and supportive atmosphere, and our Tijuana office provides the necessary resources for effective IT support.

Key Responsibilities

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Install, configure, and troubleshoot desktop hardware, software applications, printers, and peripherals.
• Diagnose and resolve network connectivity issues.
• Manage user accounts, permissions, and