Junior IT Support Technician – Tijuana (Helpdesk & Hardware)

3 Hunters; Tijuana; On-site; MXN 150,000 - 190,000; Full time

Job summary

Our client in Tijuana, Baja California is seeking a diligent and customer-focused Junior IT Support Technician to join their team. This entry-level role ensures smooth IT operations and timely technical assistance to employees, with responsibilities spanning hardware, software, and network issues, plus user account management.

Based in a multinational corporate environment, the office provides resources for effective IT support and professional growth within a collaborative, supportive

Qualifications

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Install, configure, and troubleshoot desktop hardware, software applications, printers, and peripherals.
• Diagnose and resolve network connectivity issues.
• Manage user accounts, permissions, and access rights.

Responsibilities

• Provide first-level technical support to end-users via phone, email, and in-person assistance.
• Install, configure, and troubleshoot desktop hardware, software applications, printers, and peripherals.
• Diagnose and resolve network connectivity issues.
• Manage user accounts, permissions, and access rights.

Skills

Troubleshooting hardware

Troubleshooting software

Networking

User account management

Job description

Our client in Tijuana, Baja California is seeking a diligent and customer-focused Junior IT Support Technician to join their team. This entry-level role ensures smooth IT operations and timely technical assistance to employees, with responsibilities spanning hardware, software, and network issues, plus user account management.

Based in a multinational corporate environment, the office provides resources for effective IT support and professional growth within a collaborative, supportive