Senior Key Account Manager (Remote, Mexico)

Nexu; Mérida; Remote; MXN 900,000 - 1,300,000; Full time

Job summary

Nexu is seeking an experienced Key Account Manager to manage and grow strategic client relationships. This fully remote role supports opportunities originating from or managed within the Saltillo, Coahuila, MX region, with a focus on high-value accounts across Mexico.

You will develop strategic account plans, serve as the main client liaison, and drive revenue through upselling, cross-selling, and renewal negotiations, while aligning solutions to client objectives.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 6 years of experience in account management, key account management, or enterprise sales.
• Proven track record of managing large, complex accounts and achieving revenue growth targets.
• Exceptional communication, presentation, and interpersonal skills.
• Strong understanding of supply chain, logistics, or enterprise software solutions.
• Consultative selling and relationship-building expertise.
• Proficiency in CRM software (e.g., Salesforce) and

Responsibilities

• Develop and execute strategic account plans for a portfolio of key clients.
• Serve as the primary point of contact for assigned key accounts, building strong, trusted relationships.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Understand client business objectives and challenges, and articulate how our client's solutions deliver value.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for growth.
• Collaborate with internal teams (sales, support, product) to ensure exceptional client service.
• Negotiate contract renewals and expansions to maximize account value.
• Track account health, identify potential risks, and implement mitigation strategies.
• Achieve and exceed retention and growth targets for assigned accounts.
• Stay informed about industry best practices and competitive offerings.

Skills

Account Management

Enterprise Sales

Strategic Planning

CRM (Salesforce)

Relationship Building

Negotiation

Education

Bachelor's degree in Business/Marketing or related

Tools

Salesforce

Job description

Nexu is seeking an experienced Key Account Manager to manage and grow strategic client relationships. This fully remote role supports opportunities originating from or managed within the Saltillo, Coahuila, MX region, with a focus on high-value accounts across Mexico.

You will develop strategic account plans, serve as the main client liaison, and drive revenue through upselling, cross-selling, and renewal negotiations, while aligning solutions to client objectives.