Senior IT Consultant: Secure File Transfer & Onboarding

HSBC; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous leave days

Inclusive workplace culture

Professional development opportunities

Descripción de la vacante

A leading global banking provider in Mexico City is looking for a Consultant Specialist with over 5 years of experience in IT consulting. This role involves managing partner onboarding and support for service management initiatives. Candidates must have strong communication skills in English and knowledge of file transfer protocols. The position offers full-time employment with a focus on professional development and a culture of inclusivity and wellbeing.

Formación

• Strong written and verbal communication skills in English.
• 5+ years of relevant experience in IT consulting.
• Ability to work independently with minimal supervision.

Responsabilidades

• Manage partner onboarding and certificate renewal.
• Support service management initiatives.
• Document and maintain a knowledge base.

Conocimientos

Knowledge of Service Management

JIRA proficiency

Confluence proficiency

Analytical skills

Troubleshooting skills

Interpersonal communication

Cryptography knowledge

File transfer protocols

Educación

Relevant technical certifications (IBM or equivalent)

Herramientas

IBM Sterling File Gateway

IBM Sterling Connect:Direct

Descripción del empleo

A leading global banking provider in Mexico City is looking for a Consultant Specialist with over 5 years of experience in IT consulting. This role involves managing partner onboarding and support for service management initiatives. Candidates must have strong communication skills in English and knowledge of file transfer protocols. The position offers full-time employment with a focus on professional development and a culture of inclusivity and wellbeing.