Tech Lead Sterling File Gateway & Security

HSBC; Ciudad de México; On-site; MXN 462,449 - 647,428; Full time

Benefits offered by this job

Competitive leave package

Opportunities for professional development

Job summary

A leading financial services provider in Mexico seeks a candidate with expertise in SFG partner onboarding and strong knowledge of IBM Sterling tools. The ideal applicant should have over 5 years of experience and advanced English proficiency. Responsibilities include supporting services in rotating shifts and promoting process improvements. This role offers competitive leave benefits and a commitment to diversity.

Qualifications

• Experience with configuration and administration of IBM Sterling File Gateway.
• Ability to manage application support operations and system health.
• Strong organisational and time-management skills.

Responsibilities

• Support the services through rotating shifts.
• Participate in POCs and create/maintain knowledge base.
• Promote process improvement and automation.

Skills

Knowledge of SFG partner onboarding/demising

Knowledge of Service Management

Good knowledge on JIRA and Confluence

Strong analytical and troubleshooting skills

Excellent communication skills

Advanced English proficiency C1

Education

5+ years of experience in relevant area

Certifications (IBM or equivalent)

Tools

IBM Sterling File Gateway

IBM Sterling Connect:Direct

file transfer protocols

Job description

A leading financial services provider in Mexico seeks a candidate with expertise in SFG partner onboarding and strong knowledge of IBM Sterling tools. The ideal applicant should have over 5 years of experience and advanced English proficiency. Responsibilities include supporting services in rotating shifts and promoting process improvements. This role offers competitive leave benefits and a commitment to diversity.