Senior HR Shared Services Specialist - Tech-Driven & Hybrid

Ford; Naucalpan de Juárez; Hybrid; MXN 420,000 - 580,000; Full time

Job summary

Ford of Mexico is seeking a Senior Associate, HR Shared Service to execute core HR functions and deliver tech-enabled service to employees and managers. The role bridges traditional HR operations with modern technology including AI tools and the Microsoft 365 suite.

The ideal candidate will have a Bachelor's degree and at least 1 year of HR Operations experience, with English at C1/C2 level and Portuguese as a plus. Hybrid work at GTBC in Naucalpan, Mexico is offered.

Qualifications

• Bachelor's degree in HR, business, IT, digital business, or related field.
• At least 1 year of experience in HR operations or related roles leveraging technology.
• English proficiency at C1 or C2; Portuguese is a plus.

Responsibilities

• Execute core HR functions including HRIS, compensation, benefits, staffing, and compliance.
• Deliver tech-enabled customer service to employees and managers with speed, empathy, and accuracy.
• Bridge traditional HR operations with modern technology using Microsoft 365 and AI tools.
• Identify manual, repetitive tasks and drive continuous improvements through data analysis.

Skills

Customer service

Data analysis

AI tools

Power BI

HCM Oracle

Education

Bachelor's degree

Tools

HCM Oracle

Job description

Ford of Mexico is seeking a Senior Associate, HR Shared Service to execute core HR functions and deliver tech-enabled service to employees and managers. The role bridges traditional HR operations with modern technology including AI tools and the Microsoft 365 suite.

The ideal candidate will have a Bachelor's degree and at least 1 year of HR Operations experience, with English at C1/C2 level and Portuguese as a plus. Hybrid work at GTBC in Naucalpan, Mexico is offered.