Senior CAD/CAM Application Engineer – Pre & Post-Sales

Sandvik; Saltillo; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Sandvik seeks an experienced Pre-Sales Technical Consultant for CAD/CAM mold design. You will support direct and indirect sales, deliver product demos, and drive POCs to accelerate customer adoption.

You will train customers and resellers, manage complex technical support, and lead implementation projects, ensuring SLAs and high customer satisfaction while staying current with CAD/CAM trends.

Formación

• 10+ years in the CAD/CAM industry with a strong focus on mold design and manufacturing.
• Hands-on experience with Cimatron (preferred) or other CAD/CAM systems.
• Knowledge of Plastic Injection Molding Flow Simulation Software (e.g., Inspire Mold) is preferred.
• Overall knowledge of CAM programming is an added advantage.

Responsabilidades

• Partner with the sales team to deliver product/solution technical presentations, product/solution demonstrations, and POCs/Benchmarks for prospective customers.
• Provide technical inputs to Sales team during proposal stage.
• Plan and conduct customer and reseller training sessions, workshops.
• Oversee and manage complex technical support cases for Cimatron CAD products/solutions.
• Ensure timely resolution of customer issues, meeting SLAs and maintaining high customer satisfaction.
• Manage customer implementation projects, including installation, configuration, and workflow optimization.
• Communicate and mentor a team of reseller application engineers with up-to-date information about the product.
• Drive technical excellence within reseller teams through continuous upskilling and knowledge sharing.

Conocimientos

Mold design domain knowledge

CAD/CAE tools expertise

Cimatron CAD/Mold/Electrode experience

Educación

Bachelor’s or Master’s in mechanical/manufacturing engineering

Herramientas

Cimatron CAD

Mold

Electrode

Descripción del empleo

Sandvik seeks an experienced Pre-Sales Technical Consultant for CAD/CAM mold design. You will support direct and indirect sales, deliver product demos, and drive POCs to accelerate customer adoption.

You will train customers and resellers, manage complex technical support, and lead implementation projects, ensuring SLAs and high customer satisfaction while staying current with CAD/CAM trends.