Sales Support & Account Coordination Specialist

Lenovo; Nuevo León; Presencial; MXN 167.000 - 279.000; Jornada completa

Descripción de la vacante

Lenovo is seeking a Sales Support Representative to assist the sales team in retention, development, and acquisition accounts, delivering timely and precise solutions.

The role emphasizes problem solving, independence, and cross-functional collaboration to enhance customer experience and reduce escalations.

Candidates should have a degree (in process/finalized), 2+ years in similar roles, Advanced English, and strong Excel/PowerPoint skills.

Formación

• Bachelor's degree (in process or finalized)
• 2+ years of experience in similar roles preferred
• Advanced English written and spoken
• Proficient in Microsoft Excel and PowerPoint
• Strong communication and collaboration skills
• Detail oriented with ability to multitask
• Ability to work under pressure and meet deadlines
• Self-driven, proactive and results oriented

Responsabilidades

• Support assigned sales representatives in growth and management of territory
• Support presales activities and respond to post-sales questions
• End-to-end ownership and troubleshooting of backend matters raised by sales
• Collaborate with cross-functional teams to improve customer experience
• Verify credit limits through Accounts Receivable and assist with overdue invoices
• Process customer transactions (quotes and sales orders) accurately
• Identify and implement process improvements for team efficiency
• Help develop procedures and control checkpoints to find errors and gaps

Conocimientos

Advanced English

Communication

Problem solving

Independence

Organization

Educación

Bachelor's degree (in process/finalized)

Herramientas

Microsoft Excel

PowerPoint

Descripción del empleo

Lenovo is seeking a Sales Support Representative to assist the sales team in retention, development, and acquisition accounts, delivering timely and precise solutions.

The role emphasizes problem solving, independence, and cross-functional collaboration to enhance customer experience and reduce escalations.

Candidates should have a degree (in process/finalized), 2+ years in similar roles, Advanced English, and strong Excel/PowerPoint skills.