Sales Support Analyst

Maxima Apparel; Naucalpan de Juárez; Presencial; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

Maxima Apparel, based in Naucalpan, Mexico, is seeking a proactive Sales Support Analyst to enable the sales team through organized, process-driven support across proposals, quotes, contracts, and meetings.

The role requires coordinating documentation, preparing reports, and ensuring clear communication across sales, marketing, operations and customer service, while supporting automation and data-driven improvements to the sales process.

Formación

• Bachelor’s degree in Business, Industrial Engineering, Marketing, Logistics, or related field.
• 2–3 years experience in sales support, commercial operations, or customer service.
• Solid command of CRM platforms (Salesforce, HubSpot) and Excel.
• Strong organizational skills; able to manage multiple priorities under tight deadlines.
• Effective written and verbal communication with attention to detail.
• Proactive, customer-focused mindset with strong teamwork.
• Intermediate to advanced English; able to participate in meetings.

Responsabilidades

• Support the sales team in managing opportunities and following up with clients.
• Prepare proposals, quotes, and contracts.
• Coordinate meetings and schedules, including preparing materials and following up after meetings.
• Manage client-related documentation and assist the sales team in document organization.
• Assist in preparing sales reports and data analysis to facilitate decision-making.
• Ensure clear and timely communication across sales, marketing, operations, and customer service teams.
• Support in resolving any issues or questions that may arise during the sales process.
• Support digital transformation efforts, including automation, analytics-driven improvements, and technology-enabled process redesign.

Conocimientos

Organizational skills

Communication skills

Teamwork

Customer-focused mindset

Educación

Bachelor's degree

Herramientas

Salesforce

HubSpot

Excel

Pivot tables

Descripción del empleo

We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every interaction.

Responsibilities

• Support the sales team in managing business opportunities and following up with clients.
• Perform administrative tasks such as preparing proposals, quotes, and contracts.
• Coordinate meetings and schedules, including preparing materials and following up after meetings.
• Manage client-related documentation and assist the sales team in document organization.
• Assist in preparing sales reports and data analysis to facilitate decision-making.
• Ensure clear and timely communication across sales, marketing, operations, and customer service teams.
• Support in resolving any issues or questions that may arise during the sales process.
• Support digital transformation efforts, including automation, analytics-driven improvements, and technology-enabled process redesign.

Requirements

• Bachelor’s degree in Business, Industrial Engineering, Marketing, Logistics, or a related field
• 2 or 3 years of experience in sales support, commercial operations, or customer service.
• Solid command of CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Excel (pivot tables, basic formulas, data filters).
• Strong organizational skills and ability to manage multiple priorities under tight deadlines.
• Effective communication skills, both written and verbal, with attention to detail.
• Proactive and customer-focused mindset with strong teamwork and interpersonal skill
• Intermediate to Advanced English level, able to participate in meetings and communicate effectively in both written and spoken form.