Sales Support Specialist: Elevate Customer Experience

Lenovo; Nuevo León; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Lenovo in Mexico seeks a Sales Support Representative to assist retention, development and acquisition accounts. You will solve problems, be detail-oriented, and communicate clearly while supporting PC Sales Specialists and Client Managers.

You will manage back-office duties such as contract management, configure systems from our product range, and provide proactive follow-up and information to customers. The role requires collaboration across teams and a proactive approach to improving customer

Formación

• Detail oriented and with strong communication skills.
• Able to work independently and driven for results.
• Open minded and proactive with a collaborative mindset.

Responsabilidades

• Support PC Sales Specialists and Client Managers to maintain and grow accounts.
• Handle back-office responsibilities including opportunity to contract management.
• Generate system configurations from Lenovo's product range.
• Provide proactive follow-up and information on account support.
• Regular communication and coordination with Sales Representatives.

Conocimientos

Sales support

Customer service

Communication skills

Problem solving

Contract management

Descripción del empleo

Lenovo in Mexico seeks a Sales Support Representative to assist retention, development and acquisition accounts. You will solve problems, be detail-oriented, and communicate clearly while supporting PC Sales Specialists and Client Managers.

You will manage back-office duties such as contract management, configure systems from our product range, and provide proactive follow-up and information to customers. The role requires collaboration across teams and a proactive approach to improving customer