SaaS Implementation Engagement Lead

BlackLine; Ciudad de México; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

BlackLine seeks an Engagement Manager to lead client relationships during pre-sales and delivery, guiding successful implementations and ensuring scope, schedule and budget adherence. The role involves coordinating teams, defining success criteria, and managing risks across multiple enterprise projects.

Ideal candidates have 3+ years in engagement or project management within SaaS or software, with strong communication and organizational skills to navigate complex client environments.

Qualifications

• 3+ years in Engagement/Project Management, consulting or professional services.
• Experience delivering complex enterprise client implementations.
• Ability to balance multiple projects and manage details.

Responsibilities

• Manage customers, partners and internal stakeholders to ensure best outcomes for all.
• Lead presales process to assess scope, effort, products and solutions.
• Serve as main point of contact between customer/partner and BlackLine teams.
• Develop delivery strategy for large-scale partner implementations.
• Create project plans with budgets and resources.

Skills

Engagement Management

Project Management

SaaS industry

ERP SAP

ERP Oracle

Communication skills

Time management

Cross-team collaboration

Education

Bachelor's degree

Tools

SAP

Oracle

Job description

BlackLine seeks an Engagement Manager to lead client relationships during pre-sales and delivery, guiding successful implementations and ensuring scope, schedule and budget adherence. The role involves coordinating teams, defining success criteria, and managing risks across multiple enterprise projects.

Ideal candidates have 3+ years in engagement or project management within SaaS or software, with strong communication and organizational skills to navigate complex client environments.