Strategic Engagement Lead (Hybrid | Mexico City)

BlackLine; Ciudad de México; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

BlackLine is seeking an Engagement Manager in Mexico City for a hybrid full-time role. You will drive successful SaaS implementations, manage customer and partner relationships, and coordinate cross-functional teams to deliver on scope, budget, and timeline.

The role requires 3+ years in engagement/project management or professional services, with strong communication skills and experience in ERP/SaaS environments. Candidates will work across regional teams to ensure high-impact delivery.

Qualifications

• 3+ years of experience in engagement/project/consulting services or professional services.
• Experience balancing multiple projects and liaising with diverse stakeholders.
• Experience communicating to senior leaders and customers in a SaaS environment.

Responsibilities

• Manage customers, partners and internal stakeholders to ensure the best outcome for BlackLine.
• Lead presales collaboration to assess scope, effort, products and timing.
• Serve as main contact between customer/partner and BlackLine teams during engagements.

Skills

Engagement Management

Project Management

Consulting Services

Education

Bachelor's degree

Tools

SAP

Oracle

Job description

BlackLine is seeking an Engagement Manager in Mexico City for a hybrid full-time role. You will drive successful SaaS implementations, manage customer and partner relationships, and coordinate cross-functional teams to deliver on scope, budget, and timeline.

The role requires 3+ years in engagement/project management or professional services, with strong communication skills and experience in ERP/SaaS environments. Candidates will work across regional teams to ensure high-impact delivery.