Retail Operations Lead

lululemon; Región Centro; On-site; MXN 300,000 - 420,000; Full time

Job summary

lululemon is looking for an Assistant Manager, Operations to join our store leadership team in Mexico. The role drives smooth store operations, oversees budget and payroll, manages inventory and vendor relations, and leads weekly scheduling and people-related administrative tasks.

The position executes store-level operations projects, maintains a safe work environment, and partners with leadership to deliver exceptional guest experiences and strong business results.

Qualifications

• Experience: 1 year managing business operations and administration, including scheduling and labor-hour management.
• Must be legally authorized to work in the country.
• Ability to travel to assigned store.

Responsibilities

• Implement the Store Manager’s Operations vision for the store and cascade to team members.
• Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes.
• Provide retail floor leadership to team members, including planning retail floor coverage and making decisions to maintain efficiency and effectiveness of retail floor operations.
• Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.
• Execute company-level operations-focused directives, projects, and initiatives (e.g., from the SSC).
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Job description

lululemon is looking for an Assistant Manager, Operations to join our store leadership team in Mexico. The role drives smooth store operations, oversees budget and payroll, manages inventory and vendor relations, and leads weekly scheduling and people-related administrative tasks.

The position executes store-level operations projects, maintains a safe work environment, and partners with leadership to deliver exceptional guest experiences and strong business results.