Restaurant Manager

Hyatt Group; Ciudad de México; On-site; MXN 502,000 - 725,000; Full time

Job summary

Park Hyatt Mexico City Polanco, a luxury Hyatt property, seeks a Restaurant Manager to oversee All-Day Dining and In Room Dining. Lead service operations, training, and guest-experience excellence in a refined Park Hyatt environment.

Role requires 3–5 years in upscale hospitality, fluent Spanish and strong English, and flexible scheduling including weekends and holidays. Drive cost control and high standards of hygiene and service.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• 3–5 years of experience in restaurant or hotel food and beverage operations, preferably in luxury or upscale environment.
• Strong leadership, communication, organization, and problem-solving skills.
• Excellent knowledge of restaurant service, food safety, hygiene, and cost control.
• Fluent Spanish and strong English communication skills.
• Ability to work flexible schedules, including weekends and holidays.
• Passion for hospitality and guest satisfaction.

Responsibilities

• Oversee daily operation of the All-Day Dining restaurant and In Room Dining to ensure exceptional guest service.
• Maintain high-quality food and beverage standards and efficient team performance.
• Train and motivate colleagues, control costs, and uphold hygiene and safety standards.

Skills

Leadership

Communication

Organization

Problem-solving

Cost control

Guest satisfaction

Education

Bachelor’s degree or diploma in Hospitality Management

Job description

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Join us for an extraordinary opportunity to shape the opening of Park Hyatt Mexico City Polanco, located in the heart of Polanco overlooking Chapultepec Park, where timeless luxury meets contemporary elegance in one of the world’s most vibrant and dynamic destinations.

As Restaurant Manager you will oversee the daily operation of the All-Day Dining restaurant, and In Room Dining ensuring exceptional guest service, high-quality food and beverage standards, and efficient team performance. This role is responsible for managing service operations, training and motivating colleagues to provide intuitive service, controlling costs, maintaining hygiene and safety standards, and ensuring a refined Park Hyatt guest experience.

Grounded in our Purpose to Care for People so they can be their Best , the Restaurant Manager will bring this Purpose to life through meaningful connections with guests and colleagues and through the consistent delivery of the thoughtful, personalized experiences that define Park Hyatt.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• Minimum 3–5 years of experience in restaurant or hotel food and beverage operations, preferably in a luxury or upscale environment.
• Strong leadership, communication, organization, and problem-solving skills.
• Excellent knowledge of restaurant service, food safety, hygiene, and cost control.
• Fluent Spanish and strong English communication skills.
• Ability to work flexible schedules, including weekends and holidays.
• Passion for hospitality and a strong commitment to guest satisfaction.