Remote Veterinary Client Support Specialist

Resolv Global; Región Altos Norte; Presencial; MXN 111.000 - 158.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Weekly pay

Descripción de la vacante

Resolv Global is seeking Veterinary Client Support Representatives to assist pet owners and veterinary clinics in the United States. This remote, full-time contractor role involves handling calls, scheduling, documenting interactions, and delivering compassionate customer service.

Ideal candidates have experience in healthcare-style conversations, follow detailed procedures, and communicate clearly with callers in English.

Formación

• Must have call center or customer service background.
• Strong English communication, both written and spoken.
• Experience working remotely is preferred.
• Ability to listen actively and solve problems quickly.

Responsabilidades

• Handle inbound and outbound calls professionally.
• Schedule and reschedule appointments for pet owners and clinics.
• Follow clinic procedures and document interactions in CRM.

Conocimientos

Call center experience

Remote work experience

English communication

Listening & problem solving

Empathetic communication

Herramientas

CRM systems

Ticketing systems

Descripción del empleo

Resolv Global is seeking Veterinary Client Support Representatives to assist pet owners and veterinary clinics in the United States. This remote, full-time contractor role involves handling calls, scheduling, documenting interactions, and delivering compassionate customer service.

Ideal candidates have experience in healthcare-style conversations, follow detailed procedures, and communicate clearly with callers in English.