Remote Property Management Coordinator — Bilingual (EN/ES)

OSA Outsourcing Advantage; México; Remote; MXN 722,000 - 1,135,000; Full time

Benefits offered by this job

Weekly payments

Weekends off

Supportive environment

Job summary

Outsourcing Advantage, a boutique BPO provider, seeks a Property Management Coordinator to support a U.S.-based property management company from Mexico. The role emphasizes tenant/owner/vendor communication, maintenance coordination, and lease administration while delivering exceptional service.

You will manage records, assist with rent collection, and ensure day-to-day operations run smoothly. Strong English/Spanish skills and PM software experience are required, with hours overlapping U.S.

Qualifications

• Experience in U.S. Property Management.
• Fully bilingual in English and Spanish (spoken and written).
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal abilities.
• Experience coordinating maintenance and communicating with vendors.
• Proficient with property management software (AppFolio/Buildium/Yardi/Propertyware/Rent Manager).
• Ability to overlap with U.S. Eastern Time business hours.

Responsibilities

• Serve as the primary contact for tenants, property owners, vendors, and contractors.
• Respond to tenant inquiries and resolve issues promptly and professionally.
• Coordinate maintenance requests and dispatch vendors while tracking work orders to completion.
• Follow up with vendors and tenants to ensure timely resolution of issues.
• Schedule property inspections, maintenance visits, and showings as needed.
• Assist with lease administration, renewals, move-ins, move-outs, and occupancy updates.
• Maintain accurate tenant, lease, and property records in the management system.
• Assist with rent collection, payment follow-ups, and account inquiries.

Skills

Bilingual English/Spanish

Verbal & written communication

Customer service

Organization & time management

Interpersonal skills

Prioritize multiple tasks

Detail-oriented

Independent with teamwork

Remote work readiness

Education

Associate's or Bachelor's degree in Business Administration/Property Management

Tools

AppFolio

Buildium

Yardi

Propertyware

Rent Manager

CRM systems

Job description

Outsourcing Advantage, a boutique BPO provider, seeks a Property Management Coordinator to support a U.S.-based property management company from Mexico. The role emphasizes tenant/owner/vendor communication, maintenance coordination, and lease administration while delivering exceptional service.

You will manage records, assist with rent collection, and ensure day-to-day operations run smoothly. Strong English/Spanish skills and PM software experience are required, with hours overlapping U.S.