Property Management Coordinator (Real Estate)

Propertyse; Xico; Remote; MXN 148,000 - 177,000; Full time

Benefits offered by this job

Work from home

Heath Benefits are not provided

Fun and engaged Team

Job summary

Propertyse is seeking a Projects Coordinator to manage maintenance coordination for tenants, vendors and management in a remote setting. The role emphasizes proactive problem solving, clear communication, and end-to-end ownership of projects from initiation to completion.

You will use tools like ClickUp, Asana, Monday.com and Google Sheets to build dashboards, respond to requests within 24 hours, and coordinate work orders.

Qualifications

• A minimum of 2 years in a customer-facing role, utilizing multitasking skills.
• Knowledge of Project Management software such as ClickUp, Asana, Monday.com, or Microsoft Project is a plus.
• B1/B2 or higher proficiency in English is required.

Responsibilities

• Complete projects from start to finish, solving problems independently and recommending improvements to leadership.
• Maintain professional and friendly interactions; build strong relationships and listen actively.
• Manage and update dashboards for projects in Google Sheets, ClickUp, and other tools.
• Coordinate and manage work orders with vendors and tenants; ensure timely responses.
• Learn new technology platforms quickly and use new software effectively.
• Update repairs status in property management software and acknowledge requests within 24 hours.

Skills

Bilingual English/Spanish

Customer-facing

Organizational skills

Multitasking

Tools

ClickUp

Asana

Monday.com

Microsoft Project

Job description

Position Overview:

Are you looking for an exciting future where each day is different from the next? A position where you can use your personality and customer-focused mindset to create a flawless experience for tenants (renters) and vendors?

The Projects Coordinator is someone who will coordinators various projects revolving around Property Management with a focus in Maintenance Coordination. This position communicate directly with tenants, vendors, Clients and Management. This person will respond to tenants through the company portal, communicate with vendors to schedule maintenance requests, follow up at the start of and the completion of service requests, and communicate directly with Management. We are looking for someone who is customer service oriented, loves to problem solve, takes initiative, and takes pride in owning projects from start to finish.

Requirements

This role will tap into their Spanish and English background as you speak with tenants, vendors, business owners, and founders using email, text, and phone. Creating and managing project dashboards with appropriate updates and notes is done daily so you must be a rockstar organizer to get the most accomplished in your day. Last but not least, this role requires someone who is proactive, excited about helping others, and wants to be a part of something special in building out a company!

A minimum of 2 years in a customer-facing role, utilizing multitasking skills.

Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.

Roles & Responsibilities

• Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
• Ability to have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.
• Managing existing dashboards, and creating new ones, for projects in Google Sheets, ClickUp, etc.
• Coordinating and managing work orders with vendors and tenants.
• Comfortable using new technology software and a strong ability to learn different technology platforms.
• Update the status of repairs in Property Management Software.
• Answer all emails and acknowledge requests within 24 hours.
• Take initiative to problem solve when needed.
• Previous property/hotel management is not required but is helpful.
• B1/B2 or higher proficiency in English is required.

Working/Technology Requirements

• This is a remote role.
• You must use your own computer and have reliable internet.
• Training for all Technology will be completed by the Propertyse Team.
• Communication will occur through Google Meet/Virtual platform, email, and portal messaging.
• This is a contract role that does not include benefits.
• Contracts are completed through Deel and payments are made through Deel in your preferred currency.
• Working hours will vary but are typically 9a-6p (with a break)
• Salary: $800 USD

Benefits

• Work from home
• Heath Benefits are not provided
• Fun and engaged Team