Remote Outbound Sales & Appointment Setter

Royal York Property Management, inc.; Ciudad de México; Hybrid; MXN 539,000 - 674,000; Full time

Job summary

Royal York Property Management, Inc. is seeking Call Center Sales Representatives to contact residential property owners about its rental-guarantee program. This remote, full-time role operates on U.S. Eastern Time business hours and targets live transfers from owner leads.

You will introduce the program, qualify opportunities, and secure live transfers without completing final sales, ensuring accurate call notes and dispositions for performance tracking.

Qualifications

• Three or more years in call-centre sales or related outbound roles.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive telephone communication.
• Experience working toward call, transfer, appointment, or sales targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical property owners.
• Strong listening and adaptive communication.
• Accurate CRM, call-notes, and disposition habits.
• Openness to coaching and performance feedback.
• Available full-time during U.S. Eastern Time business hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Introduce Royal York and the rental-guarantee program.
• Ask questions about the owner and their rental property.
• Confirm number of rental properties and occupancy status.
• Respond to objections involving price, need, timing, trust, or existing tenants.
• Explain the value of protecting monthly rental income.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Record accurate call notes, outcomes, and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily calling and transfer targets.

Skills

Call-centre sales

Outbound calling

Objection handling

Sales targets

English proficiency

Active listening

CRM usage

Coachable

ET time availability

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Job description

Royal York Property Management, Inc. is seeking Call Center Sales Representatives to contact residential property owners about its rental-guarantee program. This remote, full-time role operates on U.S. Eastern Time business hours and targets live transfers from owner leads.

You will introduce the program, qualify opportunities, and secure live transfers without completing final sales, ensuring accurate call notes and dispositions for performance tracking.