Remote Outbound Appointment Setter for Property Owners

Royal York Property Management, inc.; Ciudad de México; Remote; MXN 539,000 - 674,000; Full time

Job summary

Royal York Property Management is seeking an Outbound Appointment Setter to reach residential property owners about its rental-guarantee program. This remote, full-time role targets U.S. Eastern Time business hours, with annual earnings potential of CAD 40k–50k.

You will dial, qualify leads, handle objections, and move qualified owners to a transfer to a sales rep. Final sale is not performed by you; you support the pipeline and record accurate call notes.

Qualifications

• Three or more years of appointment setting, outbound calling, telesales, lead generation, call-centre sales, or live transfers.
• Experience using an automatic or predictive dialer.
• Experience qualifying prospects before scheduling an appointment or completing a transfer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward transfer, appointment, conversion, or call targets.
• Clear and professional spoken English.
• Willingness to receive coaching and apply feedback.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Make high-volume outbound calls using an automatic dialer.
• Gain the property owner’s attention quickly.
• Introduce Royal York and the rental-guarantee program.
• Ask questions about the owner and their rental property.
• Confirm the number of properties and whether they are occupied or vacant.
• Explain the C$100 monthly cost and the program's potential value.
• Respond to objections involving price, need, timing, trust, or existing tenants.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Schedule callbacks or appointments when required.
• Record accurate notes, outcomes, and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily transfer or appointment targets.

Skills

Outbound calling

Telesales

Lead generation

Call-centre sales

Live transfers

CRM usage

Objection handling

Phone scripts

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management is seeking an Outbound Appointment Setter to reach residential property owners about its rental-guarantee program. This remote, full-time role targets U.S. Eastern Time business hours, with annual earnings potential of CAD 40k–50k.

You will dial, qualify leads, handle objections, and move qualified owners to a transfer to a sales rep. Final sale is not performed by you; you support the pipeline and record accurate call notes.