Remote Luxury Travel Experience Specialist

manatal-264; Torreón; Remote; MXN 260,000 - 380,000; Full time

Benefits offered by this job

Fully remote position

Flexible work schedule

Career development opportunities

Travel-related perks

Collaborative team culture

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from

Qualifications

• Experience delivering professional customer support in travel, hospitality, or related fields.
• Ability to work independently in a fully remote environment with minimal supervision.
• Strong organizational skills and meticulous attention to detail.
• Comfort with digital tools, booking platforms, and communication software.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service experience in travel

Independent remote work

Organized and detail-oriented

Digital tools proficiency

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from