Luxury Travel Experience Specialist — Remote & Flexible

manatal-264; Monterrey; Remoto; MXN 30.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote position

Flexible work schedule

Career development

Travel-related perks

Training provided

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients design and manage exceptional travel experiences from home. You will provide attentive support across planning, reservations, and post-travel follow-up, ensuring accuracy and client satisfaction in a fully remote setting.

Strong communication and attention to detail are essential. This role offers flexible hours, remote work from approved locations, and opportunities to develop in travel

Competenze

• Excellent communication and interpersonal skills.
• Customer service experience in travel or hospitality preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Mansioni

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Conoscenze

Communication

Customer service

Remote work

Organization

Travel tools

Client experience

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients design and manage exceptional travel experiences from home. You will provide attentive support across planning, reservations, and post-travel follow-up, ensuring accuracy and client satisfaction in a fully remote setting.

Strong communication and attention to detail are essential. This role offers flexible hours, remote work from approved locations, and opportunities to develop in travel