Remote Luxury Travel Experience Specialist

manatal-264; Santiago de Querétaro; A distancia; MXN 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote position

Flexible work schedule

Travel-related perks

Training provided

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional journeys from a home office, delivering personalized support before, during, and after trips.

You will coordinate luxury leisure itineraries, confirm details with clients, and ensure flawless experiences with trusted partners, driving high client satisfaction in a fully remote role.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication skills

Interpersonal skills

Customer service

Independent work

Organizational skills

Digital tools

Travel passion

Herramientas

Booking platforms

Communication software

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional journeys from a home office, delivering personalized support before, during, and after trips.

You will coordinate luxury leisure itineraries, confirm details with clients, and ensure flawless experiences with trusted partners, driving high client satisfaction in a fully remote role.