Remote Travel Concierge & Client Experience Specialist

manatal-264; Ciudad de México; A distancia; MXN 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work environment

Flexible scheduling options

Professional growth

Travel perks and discounts

Ongoing training and development

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted point of contact from initial booking to post-trip follow-up, ensuring a seamless and high-quality experience.

This role suits detail-oriented, service-driven individuals who are passionate about travel, hospitality, and delivering exceptional customer experiences.

Formación

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-oriented roles preferred.
• Strong organizational skills and attention to detail.

Responsabilidades

• Respond promptly to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes and cancellations.
• Provide accurate information regarding destinations, requirements, and policies.

Conocimientos

Verbal communication

Written communication

Customer service experience

Organizational skills

Tech-savvy / booking platforms

Travel enthusiasm

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every stage of their travel journey. You will be the trusted point of contact from initial booking to post-trip follow-up, ensuring a seamless and high-quality experience.

This role suits detail-oriented, service-driven individuals who are passionate about travel, hospitality, and delivering exceptional customer experiences.