Remote Luxury Travel Experience Specialist

manatal-264; San Luis Potosí; A distancia; MXN 240.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel-related discounts

Flexible schedule

Training provided

Career development opportunities

Descripción de la vacante

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a fully remote setup. You will deliver high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to understand needs, handle reservations and itineraries, and ensure detailed communication of requirements, documentation, and guidelines, all from home.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication skills

Customer service experience

Independent work

Attention to detail

Herramientas

Booking platforms

Communication software

Descripción del empleo

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a fully remote setup. You will deliver high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to understand needs, handle reservations and itineraries, and ensure detailed communication of requirements, documentation, and guidelines, all from home.