Remote Luxury Travel Experience Specialist

manatal-264; Cancún; A distancia; MXN 446.000 - 781.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible schedule

Career development

Travel discounts

Supportive team

Descripción de la vacante

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a home office. You will coordinate with clients before, during, and after trips to ensure seamless and personalized service.

This fully remote role offers flexibility, opportunities for professional growth, access to travel-related perks, and a collaborative team that supports training and development.

Formación

• Strong customer service experience in travel, hospitality, or related field preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Customer service

Communication

Organization

Remote work

Travel bookings

Herramientas

Booking platforms

Digital tools

Communication software

Descripción del empleo

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences from a home office. You will coordinate with clients before, during, and after trips to ensure seamless and personalized service.

This fully remote role offers flexibility, opportunities for professional growth, access to travel-related perks, and a collaborative team that supports training and development.