Remote Luxury Travel Experience Specialist

manatal-264; Ciudad Juárez; Remote; MXN 743,000 - 1,168,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional travel experiences for discerning clients. This fully remote role emphasizes personalized service, proactive coordination before, during, and after trips, and seamless communication across partners worldwide.

In this position you will work independently from home, leveraging booking platforms and digital tools to arrange luxury itineraries, confirm details, and ensure

Qualifications

• Experience in travel, hospitality, or related field preferred.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools and booking platforms.

Responsibilities

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itineraries.
• Communicate travel details, documentation, and agency guidelines.
• Monitor bookings for accuracy and follow up on client satisfaction.
• Resolve questions with a solution-focused mindset.
• Maintain organized records and update internal systems.

Skills

Customer service

Communication

Remote work

Attention to detail

Tools

Booking platforms

Communication software

CRM systems

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional travel experiences for discerning clients. This fully remote role emphasizes personalized service, proactive coordination before, during, and after trips, and seamless communication across partners worldwide.

In this position you will work independently from home, leveraging booking platforms and digital tools to arrange luxury itineraries, confirm details, and ensure