Remote Luxury Travel Experience Specialist

manatal-264; León; A distancia; MXN 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Flexible work schedule

Travel-related perks

Training provided

Descripción de la vacante

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from a remote setting. You will coordinate high-end itineraries and provide personalized service before, during, and after trips.

Join a client-focused team that values attention to detail, professionalism, and excellence while working from home in an international travel environment.

Formación

• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• Strong attention to detail and organization.
• Excellent written and verbal communication skills.
• Comfort with digital tools and travel booking systems.
• Passion for travel and creating exceptional client experiences.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itinerary updates.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up for client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Communication skills

Interpersonal skills

Remote work experience

Organizational skills

Booking platforms

Travel passion

Herramientas

Booking platforms

Descripción del empleo

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences from a remote setting. You will coordinate high-end itineraries and provide personalized service before, during, and after trips.

Join a client-focused team that values attention to detail, professionalism, and excellence while working from home in an international travel environment.