Remote Key Account Manager — Enterprise Growth in Digital Marketing

Demo Mia; Gómez Palacio; Remote; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Health insurance

Commission & bonus program

Training & development

Job summary

Demo Mia is seeking a highly capable Key Account Manager to maintain and grow relationships with enterprise clients in a fully remote role based in Mexico. You will be the primary contact for a portfolio of high-value clients, guiding them to success with our digital marketing tools and services.

The role requires a proactive, client-focused professional with a strong background in account management and a passion for delivering outstanding results in the digital marketing space.

Qualifications

• 5+ years in Key Account Management or client-facing sales roles (digital marketing preferred).
• Proven track record of growing enterprise accounts.
• Excellent communication and interpersonal skills for remote collaboration.

Responsibilities

• Manage and nurture relationships with a portfolio of enterprise clients.
• Develop deep understanding of client objectives and provide strategic guidance.
• Identify upsell and cross-sell opportunities to maximize client value.
• Ensure high client satisfaction and retention through proactive engagement.
• Collaborate with internal teams to ensure seamless service delivery and success.
• Develop and present strategic account plans and performance reviews.

Skills

Key Account Management

Client relationships

Enterprise accounts

CRM software

Remote collaboration

Education

Bachelor’s degree in Marketing or Business

Tools

CRM software

Job description

Demo Mia is seeking a highly capable Key Account Manager to maintain and grow relationships with enterprise clients in a fully remote role based in Mexico. You will be the primary contact for a portfolio of high-value clients, guiding them to success with our digital marketing tools and services.

The role requires a proactive, client-focused professional with a strong background in account management and a passion for delivering outstanding results in the digital marketing space.