Comercial Puertas Automáticas — Sector Industrial, Alto Potencial

Demo Mia; Gómez Palacio; Remote; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Health insurance

Commission & bonus program

Training & development

Job summary

Demo Mia is seeking a highly capable Key Account Manager to maintain and grow relationships with enterprise clients in a fully remote role based in Mexico. You will be the primary contact for a portfolio of high-value clients, guiding them to success with our digital marketing tools and services.

The role requires a proactive, client-focused professional with a strong background in account management and a passion for delivering outstanding results in the digital marketing space.

Qualifications

• 5+ years in Key Account Management or client-facing sales roles (digital marketing preferred).
• Proven track record of growing enterprise accounts.
• Excellent communication and interpersonal skills for remote collaboration.

Responsibilities

• Manage and nurture relationships with a portfolio of enterprise clients.
• Develop deep understanding of client objectives and provide strategic guidance.
• Identify upsell and cross-sell opportunities to maximize client value.
• Ensure high client satisfaction and retention through proactive engagement.
• Collaborate with internal teams to ensure seamless service delivery and success.
• Develop and present strategic account plans and performance reviews.

Skills

Key Account Management

Client relationships

Enterprise accounts

CRM software

Remote collaboration

Education

Bachelor’s degree in Marketing or Business

Tools

CRM software

Job description

Our client, a globally recognized leader in digital marketing solutions, is seeking an exceptional Key Account Manager to manage and grow strategic client relationships. This is a permanent, fully remote position, allowing you to work from anywhere in Mexico. You will be the primary point of contact for a portfolio of high-value clients, ensuring their success and satisfaction with our services. Your role will involve understanding client objectives, developing tailored strategies, and driving the adoption of our innovative digital marketing tools. We are looking for a proactive, client-focused professional with a strong background in account management and a passion for delivering outstanding results in the digital space. Join our dedicated Comercial y Ventas team and help shape the future of digital marketing for our clients, remotely.

About the Role

Our client, a globally recognized leader in digital marketing solutions, is seeking an exceptional Key Account Manager to manage and grow strategic client relationships. This is a permanent, fully remote position, allowing you to work from anywhere in Mexico. You will be the primary point of contact for a portfolio of high-value clients, ensuring their success and satisfaction with our services. Your role will involve understanding client objectives, developing tailored strategies, and driving the adoption of our innovative digital marketing tools. We are looking for a proactive, client-focused professional with a strong background in account management and a passion for delivering outstanding results in the digital space. Join our dedicated Comercial y Ventas team and help shape the future of digital marketing for our clients, remotely.

Key Responsibilities

• Manage and nurture relationships with a portfolio of key enterprise clients.
• Develop deep understanding of client businesses, goals, and challenges to provide strategic guidance.
• Identify opportunities for upselling and cross-selling services to maximize client value and revenue.
• Ensure high levels of client satisfaction and retention through proactive engagement and issue resolution.
• Collaborate with internal teams (sales, marketing, support) to ensure seamless service delivery and client success.
• Develop and present strategic account plans and performance reviews to clients.
• Track client account health and proactively address any potential risks.
• Serve as the voice of the client internally, advocating for their needs and providing feedback.
• Stay updated on digital marketing trends, best practices, and competitive landscape.

Requirements

• Minimum of 5 years of experience in Key Account Management, Client Relationship Management, or a similar client-facing sales role, preferably in digital marketing or advertising technology.
• Proven track record of successfully managing and growing large enterprise accounts.
• Excellent communication, presentation, and interpersonal skills, with the ability to build strong rapport remotely.
• Strong strategic thinking and problem-solving capabilities.
• Experience in developing and executing account growth strategies.
• Proficiency with CRM software and digital marketing platforms.
• Self-starter with the ability to work autonomously and manage a remote workload effectively.
• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Must possess a reliable internet connection and a suitable remote work environment.

Benefits

This role offers the significant benefit of being 100% remote, providing unparalleled flexibility. You will receive a competitive base salary coupled with an excellent commission and bonus program. Our client provides a comprehensive health insurance package, including medical, dental, and vision coverage. We invest in our employees' growth through continuous training, access to online learning resources, and opportunities to attend virtual industry events. Enjoy a collaborative and supportive remote work culture. Additional benefits include life insurance, generous paid time off, and the chance to work with a globally recognized brand in the digital marketing space.

About the Role